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Shipping & delivery times

Shipping & delivery times

For orders within Düsseldorf that are placed during business hours, same day delivery is possible for €10 - simply select 'Local delivery' at checkout. In addition, all orders can be ordered via in-store pick-up and conveniently picked up in our store. For in-store pick-up orders, the return period begins when the order is received.

Orders within Germany are shipped with DHL Standard. Shipping within Germany is free for orders over €300. For orders under €300 , shipping costs of €5.90 will be charged.

For orders within the EU, shipping costs are €14.00. These costs may vary depending on the order value and destination.

All orders (except Same Day Delivery and In-Store Pickup) are shipped with DHL. You can usually expect the following delivery times:

  • within Germany: 2 – 4 working days
  • within the EU: 3 – 4 working days

We process and ship orders during our general business hours. These are Monday to Saturday, 10:00 a.m. to 6:00 p.m. CET. If the goods are available, they will be ready for dispatch no later than one working day after receipt of payment.